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  "documentTitle": "The Global State of Information Security® Survey 2018 Singapore highlights",
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  "notes": "Includes a numbered list of top cybersecurity challenges and narrative summaries of industry shifts.",
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      "text": "The most significant cybersecurity challenges",
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      "text": "1. Security protocols/standards of third-party vendors\n2. Rapidly evolving, sophisticated, & complex technologies\n3. Cross-border data exchanges\n4. Increased use of mobile technologies by customers\n5. Heightened information security threats from outside the country",
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      "text": "Use of mobile devices and payments mounts. Around the world, the use of mobile devices and apps for consumer banking has exploded. According to a study by Bain & Company, mobile is the most-used banking channel in 13 of 22 countries and accounts for around 30% of all interactions worldwide.",
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      "text": "The top challenge: Third-party security. Financial services respondents ranked assessment of security capabilities of third-party vendors as the top challenge to their information security efforts. Accordingly, more than half said they would increase spending to better monitor third-party security in the coming 12 months.",
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      "text": "As cyberattacks continue to escalate, forward-leaning financial services firms are beginning to leverage and link innovative cybersecurity tools, many of them cloud-enabled. Another measure of progress is a willingness to invest in cybersecurity. This year, average information security spending is up 14%.",
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      "text": "Complex attacks from abroad. Another top challenge for financial services firms is escalating security threats that originate in other nations. Much of the concern revolves around foreign nation-states, organized crime, and activist/hacktivist groups.",
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      "kind": "source-note",
      "text": "1 Used with permission from Bain & Company, Customer loyalty in retail banking: Global edition 2014, December 2014",
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      "text": "Key findings from The Global State of Information Security® Survey 2016",
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