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      "text": "For consumers plagued by long wait times and high costs, retailers have emerged as a much needed salve to fill some of the gaps between consumer expectations and the current medical infrastructure. In the U.S., retail clinics run by Walgreens and CVS have become a very real choice for Americans seeking health care, as customers consistently rank their satisfaction with these clinics ahead of doctors’ visits. CVS Health, the largest network of retail clinics in the U.S., has more than 1,000 clinics in 33 states.",
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      "text": "But this is far from just a U.S. phenomenon. FEMSA Comercio, the top bottler of Coca-Cola in Mexico, acquired and operates a nationwide string of pharmacies. In Germany, 43% of consumers in one survey were willing to accept services and products from non-traditional health care providers as long as the quality and results were the same.",
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      "text": "10 Hospital & Health Networks, “5 Implications for Hospitals Now that Retail is Health Care’s New Front Door,” March 17, 2016.\n11 PwC interview.\n12 PwC Germany, Health care and Pharma New Entrants, (September 2014).",
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