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      "text": "28% of our global sample say they shop less at retail stores because of Amazon, and 18% of shoppers say they shop at other retailers' websites less often.",
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      "text": "Given the tremendous impact Amazon is having, how can other retailers cope? In general terms, of course, it helps to enjoy a sterling reputation in one's niche, be able to hold costs down, and be agile enough to offer a variety of innovative products.",
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      "text": "Our survey provides quantified data—by country—on the impact of Amazon on shopping behavior. Overall, Amazon has two kinds of impact: The first is that shoppers use Amazon as a research site for prices and products (47% and 39%, respectively, based on the global average of our sample).",
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      "text": "Around the world, China provides some excellent examples of successful e-commerce collaboration. In China, Tmall and JD represent more than 75% of all B2C e-commerce.",
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      "text": "CPG companies are really trying to build a direct relationship with consumers. As they see brick and mortar stores become less relevant, they are very focused on building their own links with consumers. — Lino Casalino, PwC Canada partner",
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      "text": "Source: PwC, Total Retail 2017; Base: 13,675",
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      "text": "How has shopping with Amazon influenced your shopping behaviour?",
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