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  "documentTitle": "Generative AI Making Waves",
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      "text": "1: \"Safe\" employee-facing use cases dominate. Partners — both CSPs and point solution providers — play a vital role in PoCs, pilots, and production.",
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      "text": "2: As GenAI frontiers are pushed out and risks are mitigated, higher-impact use cases change business and operating models, with employees focusing on adding value and resolving exceptions.",
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      "text": "3: AI agents are no longer in the realm of sci-fi — customers program them to bank/trade on their behalf within guardrails. Customers meet with bankers' AI agents in virtual worlds.",
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      "text": "Within each wave, we spotlight use cases that will move into the mainstream.",
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      "text": "Celent places use cases common to capital markets and banking within the three waves. Across the two industries, there are common use cases... we evaluate their likely impact by taking into consideration a variety of metrics.",
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      "text": "THE WAVES + COMMON USE CASES: KEY TAKEAWAYS",
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