{
  "docId": "019dd923-5de0-76bd-a167-e77437d82ace",
  "docSlug": "c43f1fb9c4f361f5",
  "documentTitle": "From Lead to Cash Simplify and Scale with Revenue Ops",
  "authorId": "Accenture",
  "authorName": "Accenture",
  "documentKindSlug": "consulting-deck",
  "documentKindLabel": "Consulting deck",
  "sourceTypeSlug": "strategy_consulting",
  "sourceTypeLabel": "Strategy consulting",
  "presentationDate": null,
  "orientation": "landscape",
  "aspectRatio": 1.778,
  "pageNumber": 20,
  "pageCount": 24,
  "prevPage": 19,
  "nextPage": 21,
  "slideType": "key_messages",
  "function": "present_framework",
  "density": "balanced",
  "nDataPoints": 0,
  "notes": "The slide uses a 'Process' theme with a large vertical image and two main text sections: 'Putting Experience First' and 'Integrated Processes'.",
  "elementsJson": [
    "photo",
    "paragraph"
  ],
  "metadataConfidence": 0.9,
  "imagePath": null,
  "slideHref": "/slides/019dd923-5de0-76bd-a167-e77437d82ace/20",
  "deckHref": "/decks/019dd923-5de0-76bd-a167-e77437d82ace",
  "deckJsonHref": "/decks/019dd923-5de0-76bd-a167-e77437d82ace.json",
  "deckAnchorHref": "/decks/019dd923-5de0-76bd-a167-e77437d82ace#slide-20",
  "components": [
    {
      "bbox": null,
      "kind": "callout",
      "text": "A common misstep in RevOps implementation is prioritizing processes and technology over the customer, partner and employee experience.",
      "attrs": null,
      "subkind": null,
      "toolName": "Visual emphasis",
      "toolSlug": "visual-emphasis",
      "confidence": null,
      "componentId": "019dd951-a673-77f6-86b2-c0e5ed3f7832",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.7,
        "w": 0.28,
        "x": 0.1,
        "y": 0.15
      },
      "kind": "image",
      "text": "PROCESS",
      "attrs": null,
      "subkind": "photo",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "7bca20b0-2ed1-45db-8f4f-bc39da63f9a3",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.35,
        "w": 0.25,
        "x": 0.41,
        "y": 0.15
      },
      "kind": "paragraph",
      "text": "Putting Experience First: A common misstep in RevOps implementation is prioritizing processes and technology over the customer, partner and employee experience. Instead, companies should start by mapping the customer journey...",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "50a540d0-b6a6-4419-bc97-cbf14e90f77a",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.6,
        "w": 0.25,
        "x": 0.68,
        "y": 0.15
      },
      "kind": "paragraph",
      "text": "Use process maps, flow diagrams, and decision trees to break down processes into different levels of detail (e.g. L1-L4) to develop a comprehensive understanding of RevOps operations...",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "76c48f27-6d5f-43d4-9ae5-70ce8e09af90",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.35,
        "w": 0.25,
        "x": 0.41,
        "y": 0.52
      },
      "kind": "paragraph",
      "text": "Integrated Processes: To achieve operational transformation, companies must standardize and automate key workflows and repetitive tasks across the end-to-end customer journey...",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "ab3cc7b6-90cc-44b4-b7b6-878d4d92710c",
      "frameworkName": null,
      "frameworkSlug": null
    }
  ],
  "metrics": [],
  "tools": [
    {
      "name": "Action Titles",
      "slug": "action-titles",
      "agent": "Architect",
      "layer": "slide",
      "matchId": "019dd95a-0c44-723b-ae09-4db9dc4a042b",
      "evidence": "Section header 'PROCESS' with customer-centric callout.",
      "confidence": 75
    },
    {
      "name": "Before-After-Bridge",
      "slug": "before-after-bridge",
      "agent": "Storyteller",
      "layer": "slide",
      "matchId": "79831933-f804-439b-96c8-9a64bf1cc2bc",
      "evidence": "paragraph/paragraph: Putting Experience First: A common misstep in RevOps implementation is prioritizing processes and technology over the customer, partner and employee experience.",
      "confidence": 0.6
    },
    {
      "name": "Concrete Language",
      "slug": "concrete-language",
      "agent": "Storyteller",
      "layer": "slide",
      "matchId": "019dd95a-0c44-723b-ae09-51142c8add78",
      "evidence": "Phrase 'moments that matter' and 'customer journey insights'.",
      "confidence": 70
    }
  ],
  "frameworks": [
    {
      "name": "customer-journey-map",
      "slug": null,
      "matchId": "39ae6b68-69a0-4cb5-a86a-efee9218bd2d",
      "evidence": "Mentions mapping the customer journey, identifying personas, and pinpointing critical touchpoints.",
      "confidence": 0.9
    }
  ],
  "arcBeats": [
    {
      "to": 21,
      "from": 17,
      "beatId": "019dd95a-0680-7418-820b-09c6d294a4a5",
      "arcName": "The Consultant's Gambit",
      "arcSlug": "consultants-gambit",
      "beatName": "Solution & Approach",
      "beatSlug": "consultants-gambit-evidence-proof",
      "evidence": "'Recommendations' triangle with Gen AI + People/Process/Technology actions.",
      "position": 4,
      "confidence": 90,
      "parentBeatName": "Evidence",
      "parentBeatSlug": "evidence"
    }
  ],
  "loops": [
    {
      "to": 21,
      "from": 16,
      "name": "Maturity Curve",
      "slug": "36-maturity-curve",
      "bestFor": "Digital transformation, capability building, benchmarking",
      "matchId": "019dd95a-07fd-712f-b774-54e3b16f4245",
      "evidence": "Maturity table Before/After (p16) then required capabilities by pillar (p17-21).",
      "position": 4,
      "objective": "Move from current to mature state via concrete capability recommendations",
      "structure": "Current Maturity Level -> The Gap to Next Level -> Required Capabilities -> The Roadmap",
      "confidence": 80,
      "description": "Show where you are on a progression and what it takes to reach the next level"
    }
  ],
  "imagePathAlt": null,
  "thumbSrc": null,
  "thumbSrcAlt": null,
  "locked": true
}