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      "text": "Culture will be critical—banks that create an environment of curiosity tempered with execution will win with their employees, customers and partners.",
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      "text": "Evaluate AI automation critically: just because generative AI can perform a task doesn't mean it should. Examine each process end-to-end and don't simply opt for automation—consider how it could be reinvented.",
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      "text": "Foster a culture of continuous learning by encouraging innovative problem-solving. Approach challenges from new angles, and challenge traditional methods to uncover better solutions.",
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      "text": "Embrace generative AI as a catalyst for workforce transformation, but don't stop there—plan holistically for how the enterprise must evolve, and shape your workforce to align with that vision.",
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      "text": "Invest in your employees and enable them to learn and grow by integrating generative AI into their roles. Set clear guiderails for safe experimentation and learning. By as early as May 2024, Klarna had nearly 90% of its employees using generative AI on a daily basis. Its leaders set the example, with CEO Sebastian Siemiatkowski saying “We push everyone to test, test, test and explore.”",
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