{
  "docId": "019dd923-5de0-76bd-a167-3fb4ca3d99cc",
  "docSlug": "76b23d172495f5b9",
  "documentTitle": "Beyond thenoise: Orchestrating AI-driven customer excellence",
  "authorId": "KPMG",
  "authorName": "KPMG",
  "documentKindSlug": "consulting-deck",
  "documentKindLabel": "Consulting deck",
  "sourceTypeSlug": "strategy_consulting",
  "sourceTypeLabel": "Strategy consulting",
  "presentationDate": null,
  "orientation": "landscape",
  "aspectRatio": 1.778,
  "pageNumber": 53,
  "pageCount": 68,
  "prevPage": 52,
  "nextPage": 54,
  "slideType": "country_insights",
  "function": "establish_context",
  "density": "dense",
  "nDataPoints": 14,
  "notes": "Part of a larger report on AI in CEE (likely Central & Eastern Europe or similar regional focus).",
  "elementsJson": [
    "headline_text",
    "numbered_list",
    "bullet_list",
    "paragraph"
  ],
  "metadataConfidence": 1,
  "imagePath": null,
  "slideHref": "/slides/019dd923-5de0-76bd-a167-3fb4ca3d99cc/53",
  "deckHref": "/decks/019dd923-5de0-76bd-a167-3fb4ca3d99cc",
  "deckJsonHref": "/decks/019dd923-5de0-76bd-a167-3fb4ca3d99cc.json",
  "deckAnchorHref": "/decks/019dd923-5de0-76bd-a167-3fb4ca3d99cc#slide-53",
  "components": [
    {
      "bbox": {
        "h": 0.08,
        "w": 0.23,
        "x": 0.065,
        "y": 0.805
      },
      "kind": "list",
      "text": "ASNB (1)\nUniqlo (4)\nMr. DIY (15)\nTGV (31)",
      "attrs": null,
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "6ed97cdd-0337-4397-9173-cfac2b6a88e3",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.12,
        "w": 0.23,
        "x": 0.065,
        "y": 0.615
      },
      "kind": "list",
      "text": "Maxis (+ 36 places)\nPos Malaysia Berhad (+ 36 places)\nBank Islam Berhad (+ 35 places)\nFWD Takaful Berhad (+ 32 places)\nJ&T Express (+ 32 places)",
      "attrs": null,
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "f01fb757-8c27-47b4-b4ab-ff43fef4fcb5",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.18,
        "w": 0.23,
        "x": 0.065,
        "y": 0.325
      },
      "kind": "list",
      "text": "1. Amanah Saham Nasional Berhad (ASNB)\n2. PETRONAS\n3. Shopee\n4. Uniqlo\n5. Employees Provident Fund (EPF)\n6. Guardian\n7. Watsons\n8. MYDIN\n9. Maybank\n10. FWD Takaful Berhad",
      "attrs": null,
      "subkind": "numbered",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "7c3933ca-f2fe-4d08-ba72-3c141f75cc55",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.55,
        "w": 0.23,
        "x": 0.508,
        "y": 0.315
      },
      "kind": "paragraph",
      "text": "The e-commerce sector in Malaysia is experiencing significant growth, driven by the increasing adoption of online shopping among consumers...",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "5a595fa1-3c4e-4e8f-80a7-ff65ff44b519",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.55,
        "w": 0.23,
        "x": 0.268,
        "y": 0.315
      },
      "kind": "paragraph",
      "text": "Although the rise in living costs due to inflation has significantly affected Malaysian consumers, the strategic interventions deployed by the government have efficiently mitigated its severity...",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "c1f4ed52-6d63-4410-84bf-f00128b35d5f",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.55,
        "w": 0.23,
        "x": 0.748,
        "y": 0.315
      },
      "kind": "paragraph",
      "text": "CIMB Bank Malaysia: ... Maybank: ... Pos Malaysia Berhad: ...",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "eb9c7b09-1526-4825-bd23-400426ebc6f4",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.05,
        "w": 0.185,
        "x": 0.065,
        "y": 0.135
      },
      "kind": "title",
      "text": "Malaysia",
      "attrs": null,
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "6bb41a58-e24e-45cc-a99d-946c2fc2b611",
      "frameworkName": null,
      "frameworkSlug": null
    }
  ],
  "metrics": [],
  "tools": [],
  "frameworks": [],
  "arcBeats": [],
  "loops": [],
  "imagePathAlt": null,
  "thumbSrc": null,
  "thumbSrcAlt": null,
  "locked": true
}