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      "text": "Managing strategy implementation: Scaling and embedding AI across the organization requires a profound transformation of structures and leadership. Most banks are historically organized around products such as credit cards, mortgages or savings accounts, with each function operating in silos.",
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      "text": "Lack of trust: As AI becomes integral to processes, banks face increasing pressure to maintain transparency and trust, both internally and externally. Scaling AI without robust frameworks for accountability and explainability can lead to mistrust among employees, customers and regulators.",
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      "text": "Which of the following goals does your organization want to achieve through using AI? (Maximum 5) Growth AI maturity (n=139) Source: Intelligent banking: A blueprint for creating value through AI-driven transformation, KPMG International, 2025",
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