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      "text": "IT Applications - including enterprise applications (e.g., SIS), custom application specific to each university, etc.\nIT Governance - including current working groups, roles and responsibilities, membership by university, effectiveness and involvement in planning and implementing decisions, etc.\nIT Finance - including key budgetary and funding models, capital and operating expenses, IT service catalog and associated pricing methodologies, and key funding sources outside of full control of universities like federal funds, grants, trusts, retained revenue, etc.\nIT Change Management and Communications - including existing communication and change management channels and approaches that are most effective in managing change during the IT Transformation program.\nIT Workforce Development - including IT staff by university, titles, and roles that may impact IT Transformation decisions, etc.",
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