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  "documentTitle": "Deloitte Iowa Efficiency Transformation",
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      "text": "Focused on work-to-date (100 studies already completed), flow-charted 43 processes, and identified strategies and tactics for making real-time and lasting change\nWorked with the City to produce a Strategic Plan with Action Plans\nWorked with more than 100 City employees on 10 Implementation Improvement Teams\nWorked with the City's Development Reform Advisory Committee (DRAC)\nSolicited widespread input from both industry and community groups through 11 forums\nWrote the draft Strategic Plan with 9 Strategic Priorities and complementary Action Plans",
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      "text": "Related Key Capabilities: Organizational Engagement, Implementation Roadmap",
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      "text": "Challenge: Since 1995, three Mayors attempted to launch Development Reform in the City of Los Angeles through Blue Ribbon Panels, mandated audits by the City Controller, and forced organizational consolidation. Each attempt had failed because of the various interests groups, parochial approaches of the City departments, bureaucratic red tape and antiquated zoning codes, and lack of receptivity to collaborate in fear of loss of control.",
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      "text": "The Client: The mayor of Los Angeles is the chief executive office of the city, elected to a four-year term and limited to serving no more than two terms. Los Angeles is the most populous city in the State of California and the second most populous city in the United States behind only New York.",
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      "text": "Scope of Engagement and Approach: In January of 2011, the City of Los Angeles Mayor's Office launched the Development Reform initiative and the City retained the services of KH Consulting Group to assist with this effort. To make development more seamless, predictable, and transparent across the City, Development Reform focused on implementation and change management. To achieve an action-oriented solution, the KH Team:",
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      "text": "Key Objectives Achieved: The Development Reform Strategic Plan was finalized and adopted by the Mayor in August 2011. Outcomes achieved since the issuance of the Strategic Plan include: The City Council has approved $15 million in funding for new technology to integrate development services across the 12 City departments; The City Council approved $8 million and the Department of City Planning has launched Zoning Code Reform - the first comprehensive update of the zoning code since 1946",
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      "text": "Development Reform Strategic Plan: City of Los Angeles, Office of the Mayor",
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