{ "docId": "019dd923-5de0-76bd-a165-ca6c71c657c8", "docSlug": "2ba8066535eababa", "documentTitle": "Deloitte Iowa Efficiency Transformation", "authorId": "proposals", "authorName": "Deloitte", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "portrait", "aspectRatio": 0.773, "pageNumber": 120, "pageCount": 185, "prevPage": 119, "nextPage": 121, "slideType": "case_study", "function": "illustrate_case", "density": "overcrowded", "nDataPoints": 2, "notes": null, "elementsJson": [ "headline_text", "bullet_list", "paragraph" ], "metadataConfidence": 1, "imagePath": null, "slideHref": "/slides/019dd923-5de0-76bd-a165-ca6c71c657c8/120", "deckHref": "/decks/019dd923-5de0-76bd-a165-ca6c71c657c8", "deckJsonHref": "/decks/019dd923-5de0-76bd-a165-ca6c71c657c8.json", "deckAnchorHref": "/decks/019dd923-5de0-76bd-a165-ca6c71c657c8#slide-120", "components": [ { "bbox": null, "kind": "callout", "text": "The roadmap provided would allow the School to achieve more than $4 million in savings over five years through a 15% reduction in administrative staffing levels, business process improvements, and expanded use of sourcing and demand management strategies.", "attrs": null, "subkind": null, "toolName": "Visual emphasis", "toolSlug": "visual-emphasis", "confidence": null, "componentId": "019dd951-fef5-761e-80b8-ed953d911003", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.06, "w": 0.7, "x": 0.15, "y": 0.18 }, "kind": "list", "text": "Cost Reduction Opportunities\nBusiness Case Development\nImplementation Roadmap", "attrs": null, "subkind": "bullet", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "10914c43-fd95-474c-af21-522cd6e1a61a", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.25, "w": 0.7, "x": 0.15, "y": 0.42 }, "kind": "list", "text": "Conducted a review of the current state and to deliver recommendations for improvement for the following in-scope administrative operations at the School of Dentistry: Finance / Accounting, Human Resources / Timekeeping, Purchasing, Research Grant Administration, Student Services\nEngaged stakeholders at all levels of the organization to achieve a comprehensive understanding of the current state\nConducted a Visioning Session and periodic updates with senior leaders\nLed 17 individual interviews with Deans, Department Chairs and Department Administrators\nHeld 10 process sessions with staff across departments\nDistributed data collection tools to each department for completion\nConducted benchmarking interviews with other schools on campus and three outside universities.", "attrs": null, "subkind": "bullet", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "56f75dd4-c428-4ead-bbb2-dd485d54b0db", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.22, "w": 0.7, "x": 0.15, "y": 0.69 }, "kind": "list", "text": "Identified opportunities within each in-scope function to reduce redundancies, improve consistency and standardization of administrative processes, and reduce spend by sourcing more strategically and instituting more effective demand management\nDeveloped recommendations for a future state organizational structure and business process based on shared administrative services, more effective spending, and greater efficiency\nBuilt a robust business case for change\nDeveloped a high-level implementation roadmap including both “Quick Win” and longer term opportunities for change\nThe roadmap provided would allow the School to achieve more than $4 million in savings over five years through a 15% reduction in administrative staffing levels, business process improvements, and expanded use of sourcing and demand management strategies.", "attrs": null, "subkind": "bullet", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "f6fb4782-d1fc-44ea-aa3c-2c23ed25b4cc", "frameworkName": null, "frameworkSlug": null }, { "bbox": null, "kind": "metric", "text": "Cost savings: $4 million", "attrs": null, "subkind": "primary", "toolName": "Quantification", "toolSlug": "quantification", "confidence": null, "componentId": "019dd951-fef5-761e-80b8-f059101d048f", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.03, "w": 0.7, "x": 0.15, "y": 0.14 }, "kind": "paragraph", "text": "The client, hereafter referred to as “Large R1 Public Institution” is a large public research university.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "58bae9a7-6703-496b-b054-75048db02166", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.15, "w": 0.7, "x": 0.15, "y": 0.25 }, "kind": "paragraph", "text": "Like many other organizations, the University and the School of Dentistry faced budgetary challenges due to rising cost structures and limited resources. The University hired Deloitte to conduct a review and redesign of administrative operations with the School of Dentistry. The University’s goals for the project were to reduce administrative costs and improve customer service by adopting new organizational models, best business practices, process improvements based on reengineering, and fully utilizing the University’s technology investments. 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