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      "text": "In recent years, searches have gone up massively for pre-loved fashion on eBay. We want to make it clear that buying pre-loved should be as good as buying new, so it’s about changing consumer perceptions, driving awareness, and making pre-loved accessible.",
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      "text": "We want our customers to have the same quality experience when using the Lifetime Service Centre [Mulberry’s repairs centre in Somerset] as they would in store; to feel like they are getting a new bag, even though it’s their old bag. All bags which go through the Lifetime Service Centre are quality inspected before they are packaged into a protective care bag and CupCycled carrier bag, and returned to the customer.",
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