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  "documentTitle": "Solving fashion’s product returns",
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  "authorName": "Roland Berger",
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  "notes": "The framework is a circular segment diagram mapping initiatives to 'Industry Standards & Collaboration', 'Citizen Engagement', 'Technology', and 'Government' sectors, further categorized by 'Returns avoidance' vs 'Returns handling' and 'Short term' vs 'Medium to long term'.",
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      "text": "Various initiatives that help to achieve the two target outcomes, 'returns avoidance' and 'returns handling', are provided.",
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      "text": "To articulate the different measures that could be used to solve the challenge of fashion returns, a framework was developed, as shown in the illustration below.",
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      "text": "Figure 21: Key stakeholders in the fashion ecosystem",
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      "text": "Figure 22: Solutions framework for minimising returns' impact",
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