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      "text": "The themes outlined above demonstrate the consistency of thought amongst fashion industry stakeholders, regardless of whether they are a brand, retailer, recommerce operator, logistics operator or technology provider. There is alignment on the returns challenge, including the scale of the issue and the need to act on it. Stakeholders understood that more change was needed, in terms of intra-business alignment between different departments, as well as collaboration across the industry, particularly to create standards and transparency on the CO2 footprint of different steps of the reverse logistics journey. Overall, digital technology could pave the way for progress to mitigate returns. Greater transparency from retailers can also help their customers to understand more of the impact of returns.",
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      "text": "Credit: Fashion East",
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