{
  "docId": "019dd923-5de0-76bd-a165-71567cf8fe65",
  "docSlug": "e63081bc86fc0740",
  "documentTitle": "Simple & Digital Customer Experience Model",
  "authorId": "misc",
  "authorName": "Bain",
  "documentKindSlug": "consulting-deck",
  "documentKindLabel": "Consulting deck",
  "sourceTypeSlug": "strategy_consulting",
  "sourceTypeLabel": "Strategy consulting",
  "presentationDate": null,
  "orientation": "landscape",
  "aspectRatio": 1.777,
  "pageNumber": 2,
  "pageCount": 16,
  "prevPage": 1,
  "nextPage": 3,
  "slideType": "cover",
  "function": "front_matter",
  "density": "sparse",
  "nDataPoints": 0,
  "notes": null,
  "elementsJson": [
    "photo"
  ],
  "metadataConfidence": 1,
  "imagePath": null,
  "slideHref": "/slides/019dd923-5de0-76bd-a165-71567cf8fe65/2",
  "deckHref": "/decks/019dd923-5de0-76bd-a165-71567cf8fe65",
  "deckJsonHref": "/decks/019dd923-5de0-76bd-a165-71567cf8fe65.json",
  "deckAnchorHref": "/decks/019dd923-5de0-76bd-a165-71567cf8fe65#slide-2",
  "components": [
    {
      "bbox": {
        "h": 0.03,
        "w": 0.15,
        "x": 0.12,
        "y": 0.085
      },
      "kind": "image",
      "text": "Bain & Company",
      "attrs": null,
      "subkind": "logo",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "27f0f97b-acfe-40de-a491-61226d82559d",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.05,
        "w": 0.25,
        "x": 0.13,
        "y": 0.51
      },
      "kind": "title",
      "text": "Simple and Digital",
      "attrs": null,
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "cd63f3cc-e921-4205-899c-8d92cf28b327",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.04,
        "w": 0.35,
        "x": 0.13,
        "y": 0.58
      },
      "kind": "title",
      "text": "Integrated Customer Experience Toolkit",
      "attrs": null,
      "subkind": "subtitle",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "35f120b5-24a1-47f4-8b7e-b340185ee8c0",
      "frameworkName": null,
      "frameworkSlug": null
    }
  ],
  "metrics": [],
  "tools": [
    {
      "name": "Slide recipe: Cover",
      "slug": "cover-slide",
      "agent": "designer",
      "layer": "slide",
      "matchId": "d6abcf07-9743-4fda-b31a-a5267e11bcff",
      "evidence": "Integrated Customer Experience Toolkit",
      "confidence": 0.9
    }
  ],
  "frameworks": [],
  "arcBeats": [
    {
      "to": 2,
      "from": 1,
      "beatId": "aa07bea4-b54b-4969-9ef6-67e6cbe31e7a",
      "arcName": "The Consultant's Gambit",
      "arcSlug": "consultants-gambit",
      "beatName": "Situation & Context",
      "beatSlug": "consultants-gambit-situation-context",
      "evidence": "The deck introduces the topic of customer experience and the importance of a simple and digital model.",
      "position": 0,
      "confidence": 0.8,
      "parentBeatName": "Setup",
      "parentBeatSlug": "setup"
    }
  ],
  "loops": [],
  "imagePathAlt": null,
  "thumbSrc": null,
  "thumbSrcAlt": null,
  "locked": true
}