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  "documentTitle": "Reshaping NYCHA support functions",
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      "text": "Implement reorganization, including making strategic investments in talent and process efficiencies\nEmploy performance management within HR organization – identifying high and low performers – and actively monitor attrition to enable savings\nInstitutionalize NYHCA-wide performance management processes\nDrive compliance with performance management process throughout agency by providing necessary training and general support to businesses\nExplore long-term options to implement structural change to enable greater flexibility",
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