{
  "docId": "019dd923-5de0-76bd-a165-59126082c3bc",
  "docSlug": "da8c5afac80dbcb5",
  "documentTitle": "Reshaping NYCHA support functions",
  "authorId": "misc",
  "authorName": "BCG",
  "documentKindSlug": "consulting-deck",
  "documentKindLabel": "Consulting deck",
  "sourceTypeSlug": "strategy_consulting",
  "sourceTypeLabel": "Strategy consulting",
  "presentationDate": null,
  "orientation": "landscape",
  "aspectRatio": 1.401,
  "pageNumber": 80,
  "pageCount": 112,
  "prevPage": 79,
  "nextPage": 81,
  "slideType": "problem_statement",
  "function": "frame_problem",
  "density": "overcrowded",
  "nDataPoints": 10,
  "notes": "The slide highlights issues with spend fragmentation, organizational silos, and inefficient RFP processes.",
  "elementsJson": [
    "paragraph"
  ],
  "metadataConfidence": 1,
  "imagePath": null,
  "slideHref": "/slides/019dd923-5de0-76bd-a165-59126082c3bc/80",
  "deckHref": "/decks/019dd923-5de0-76bd-a165-59126082c3bc",
  "deckJsonHref": "/decks/019dd923-5de0-76bd-a165-59126082c3bc.json",
  "deckAnchorHref": "/decks/019dd923-5de0-76bd-a165-59126082c3bc#slide-80",
  "components": [
    {
      "bbox": null,
      "kind": "callout",
      "text": "Fragmented purchasing, complicated process with long cycle times (e.g., RFP process)",
      "attrs": null,
      "subkind": null,
      "toolName": "Visual emphasis",
      "toolSlug": "visual-emphasis",
      "confidence": null,
      "componentId": "019dd951-f95a-705d-9758-91c2bf96d4ea",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": null,
      "kind": "metric",
      "text": "FTE count: 74",
      "attrs": null,
      "subkind": "primary",
      "toolName": "Quantification",
      "toolSlug": "quantification",
      "confidence": null,
      "componentId": "019dd951-f95a-705d-9758-976fae9f935d",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.25,
        "w": 0.67,
        "x": 0.278,
        "y": 0.178
      },
      "kind": "paragraph",
      "text": "Fragmented purchasing, complicated process with long cycle times (e.g., RFP process). The NYCHA-BCG team examined NYCHA's procurement functions, which are spread across a range of departments including CPD ($200M), GSD ($160M), and SCO ($55M). With over 74 FTEs in the formal procurement organization and ~50 \"shadow\" FTEs largely in the borough level, there was a significant degree of fragmentation that made a strategic, integrated sourcing model difficult. Rather than concentrating spend in a fewer number of suppliers to obtain steeper discounts, NYCHA's current material spending strategy is more ad-hoc, with a relatively large number of suppliers (75% of suppliers accounting for only 20% of spend: 82 of 110 vendors for trade; 109 of 144 vendors for professional).",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "2bf4ec74-3e30-4178-b6dd-2eaf62e6bf42",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.12,
        "w": 0.67,
        "x": 0.278,
        "y": 0.725
      },
      "kind": "paragraph",
      "text": "Significant improvement opportunities were also identified in NYCHA's procurement processes. In particular, NYCHA's RFP process was time-consuming, taking up to 20 months. It required heavy FTE involvement and a high number of iterations. Inefficient process steps and a lack of parallel processing also presented opportunities for process improvements.",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "89ed1b83-74a8-4b7a-b6d7-74496f14f013",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.18,
        "w": 0.67,
        "x": 0.278,
        "y": 0.445
      },
      "kind": "paragraph",
      "text": "The project team also identified significant room for improvement in the organizational design, with CPD, GSD, and SCO operating largely as separate silos. The common capabilities, processes, and responsibilities used in services and materials implied an opportunity to drive down costs and improve efficiency by integrating procurement into a central procurement organization. Personnel capabilities also varied, particularly in the purchase order processing, with a sizeable productivity gap between the highest- and lowest-performing workers.",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "b8948484-c534-49a2-bf88-0988169d17bc",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.07,
        "w": 0.67,
        "x": 0.278,
        "y": 0.635
      },
      "kind": "paragraph",
      "text": "While the purchase order requisition system represented an effective means of order processing, sourcing technology is largely transaction-focused and does not easily accommodate large-scale sourcing events",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "b9ccb840-1cd6-43dc-ab49-3ab92ac4d2d4",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.04,
        "w": 0.31,
        "x": 0.048,
        "y": 0.088
      },
      "kind": "title",
      "text": "Procurement (I/II)",
      "attrs": null,
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "bba4fabe-c005-44b5-96e3-ef0e18dbf088",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.02,
        "w": 0.07,
        "x": 0.135,
        "y": 0.498
      },
      "kind": "title",
      "text": "Overview",
      "attrs": null,
      "subkind": null,
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "b0abd239-07be-4bde-8ab6-92b0bf3124ef",
      "frameworkName": null,
      "frameworkSlug": null
    }
  ],
  "metrics": [],
  "tools": [],
  "frameworks": [],
  "arcBeats": [
    {
      "to": 112,
      "from": 49,
      "beatId": "55d037b9-055e-4f1b-9888-c8e5fc1448e7",
      "arcName": "The Consultant's Gambit",
      "arcSlug": "consultants-gambit",
      "beatName": "Impact & Next Steps",
      "beatSlug": "consultants-gambit-impact-next-steps",
      "evidence": "Pages 49-112 outline the expected impact and next steps for implementation",
      "position": 4,
      "confidence": 0.8,
      "parentBeatName": "Resolution",
      "parentBeatSlug": "resolution"
    }
  ],
  "loops": [],
  "imagePathAlt": null,
  "thumbSrc": null,
  "thumbSrcAlt": null,
  "locked": true
}