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  "documentTitle": "Rail industry cost and revenue sharing (2011)",
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      "text": "The main complaint from stakeholders is regarding the design of Schedule 8",
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      "text": "There is also an issue with train prioritisation for signallers. Nearly all trains are given the same Class 1 prioritisation which makes it difficult to prioritise trains when responding to incidents. Prioritisation often depends on the relationship between TOCs and NR",
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      "text": "The main complaint from stakeholders is regarding the design of Schedule 8; delay minute attribution process absorbs too much resource and drives counterproductive behaviours; Schedule 8 payment rates do not accurately reflect revenue impacts; a revenue based system might be preferable",
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      "text": "Operational performance is one of the industry success stories over the last few years. Overall performance has reached record levels, although significant variations in performance do still occur across the network. The existing incentives have generally been successful in driving improvements",
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      "text": "TOCs and NR have agreed to override Schedule 8 in some regions in order to reduce the level of resources spent on unproductive fault attribution activities",
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      "text": "… TOCs can lose their franchise on cancellations, but NR has no direct incentive on cancellations …",
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      "text": "…There is a lot of unproductive time spent allocating blame …",
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      "text": "…It is cheaper to shift delay minutes to someone else than to find out the root cause …",
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      "text": "…Schedule 8 never compensates us for all our losses …",
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      "text": "Source: L.E.K. stakeholder workshops. ORR/ATOC/Network Rail. Rail industry cost and revenue sharing.",
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      "text": "On-the-day operations (2 of 2): Operational performance is one of the industry success stories over the last few years. However, stakeholders raised concerns about the design of Schedule 8",
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