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  "documentTitle": "Rail industry cost and revenue sharing (2011)",
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      "text": "The term “bespoke, line-of-sight deals” really refers to having the flexibility to reach whatever commercial agreement is appropriate to achieve the optimal joint outcome in a specific situation.",
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      "text": "The well documented South West Trains Desiro rolling contact fatigue problem is a classic example of a problem where all parties agreed on the right solution very quickly but it took a long time to implement due to contractual inflexibility. A bespoke, line-of-sight deal would solve this very quickly",
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      "text": "The GB rail sector is a classic example of the type of complex situation described above. It comprises a large number of different public and private sector organisations which interact through a complex set of contractual, regulatory and governance arrangements. Flexibility is required to achieve optimal outcomes in this situation",
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      "text": "Legal contracts are an absolutely essential enabler of commercial activity. However, they can also restrict flexibility and lead to sub-optimal outcomes. The more complex the situation and the greater the level of interdependence between different organisations, the greater the importance of relationships and trust in achieving the optimal outcome for all parties",
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      "text": "A new procedure for dealing with vehicle modifications has now been introduced",
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      "text": "The term “bespoke, line-of-sight deals” really refers to having the flexibility to reach whatever commercial agreement is appropriate to achieve the optimal joint outcome in a specific situation",
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      "text": "“... for the first 5-7 years we found it difficult to cooperate [with the infrastructure manager] but things have improved over the last 3-4 years. A year ago we started to have weekly meetings with the infrastructure manager where we co-ordinate everything at the interface. These are very open discussions where we tell each other all our problems to get a common understanding ... the infrastructure manager is now adopting a similar approach for other operators, including freight ... the discussions often lead to us overriding the contract because you need the flexibility ... the local commuter service operator is much more contract focussed and they have lots of problems which could easily be resolved ...” European train operator",
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      "text": "… the discussions often lead to us overriding the contract because you need the flexibility … the local commuter service operator is much more contract focussed and they have lots of problems which could easily be resolved … — European train operator",
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      "text": "ORR/ATOC/Network Rail. Rail industry cost and revenue sharing.",
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      "text": "Option 8: Bespoke, “line-of-sight” deals",
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