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  "documentTitle": "Projecting US Mail volumes to 2020",
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  "authorName": "BCG",
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  "notes": "The slide uses a color-coded arrow system (green up, red down) to denote positive and negative trends for the USPS.",
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      "kind": "callout",
      "text": "Must build significant labor flexibility on top of cost reductions",
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      "text": "External: Catastrophic internet security failure, Significant changes to US health care, National sustainability initiative, Prolonged high fuel prices, Protracted recovery from economic conditions, Economy recovers with periodic recession, Relaxed SEC regulations, 9/11-type event",
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      "kind": "list",
      "text": "USPS-specific: Downstream printing/increased workshare, Larger share of Ad Mail leads to greater swings in profits, Reduction in monopolies, Mail-borne terror attack, Do not mail list, Regulation/legislation",
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      "text": "Of course, other events can significantly impact volumes",
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