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      "text": "... When things re-open, we'll take learnings with us; we'll still travel when we need to because we understand relationship-building is important. There may be more thoughtfulness to when we travel, but the travel that will be permanently lost will be the lower level interactions pre-bid. When we sell a major piece of work, our customers are going to want to see us face to face in their offices, and that isn't going to change ...",
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      "text": "... It was tough to get in contact with some of our clients and was initially tough to find new clients through the first few months. That being said, with most of our regions returning to work, we are now actively hiring new sales employees and looking to capture new accounts from some of the larger incumbents ...",
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      "text": "... If you're managing an existing account, then there isn't much of an impact. Instead of visiting a client quarterly, we've learned you can maintain the relationship with an annual visit and Zoom calls in-between. However, people like face-to-face interaction, and that will continue to be necessary in the long term to develop new accounts ...",
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      "text": "... We've already begun lifting travel restrictions on our senior team. We've always questioned whether we need to travel or not, so the traveling before COVID-19 was travel we deemed necessary. We were already limiting travel outside our senior management team because we only wanted to do it when it was critical to building and reinforcing relationships, but our team is getting back to normal ...",
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