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  "documentTitle": "Customer Experience: The 14BN Risk Noted for Discussion",
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  "authorName": "Oliver Wyman",
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      "kind": "source-note",
      "text": "1. Net Interest Margin of Domestic banking groups and stand-alone banks. Source: ECB\n2. \"Intend to change\" or \"might consider changing\" of primary bank. Source: OW analysis",
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