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  "documentTitle": "New Economy Skills Human Advantage",
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  "authorName": "World Economic Forum",
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  "notes": "The charts illustrate that individual contributors experienced the steepest declines in skills, while managers showed more stability.",
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      "text": "Declines in human-centric skill levels were steepest among individual contributors, especially creativity, resilience and leadership, with most 2025 skills remaining below 2019 levels.",
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      "text": "Frontline manager (purple), Individual non-manager (red), Manager of managers (green)",
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      "text": "The data also reveals clear role-based differences (Figure 9). Declines in human-centric skill levels were steepest among individual contributors, especially creativity, resilience and leadership, with most 2025 skills remaining below 2019 levels. Managers-of-managers showed the smallest declines, remaining relatively stable in leadership and empathy, for example, which likely reflects access to leadership development. Front line managers experienced smaller declines than individual contributors, but a slower recovery. These patterns highlight the importance of structured opportunities and interpersonal practice for their development.",
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      "text": "Notes: Percentage change in skill levels relative to 2020 values, by skill. A value below 0 indicates a reduction in skill levels compared to 2020. Source: BetterUp; World Economic Forum, Global Skills Taxonomy.",
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      "text": "FIGURE 9 Change in human-centric skills, by role, 2020–2025",
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