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  "documentTitle": "Global Parity Alliance DEI Lighthouses (with McKinsey)",
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      "text": "Define KPIs and implement rigorous tracking process: Walmart tracked promotion, retention and employee performance metrics for associates in the programme compared to those not enrolled, to evaluate effectiveness in driving desired outcomes. They also tracked programme participation among eligible employees to identify and resolve barriers to entry.",
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      "text": "Develop solutions that address root causes, with scalability in mind, and integrate changes into key processes and ways of working so impact is sustained.",
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      "text": "Use data and feedback to course correct, as needed: Walmart initially launched the programme with a $1/day fee requirement, but subsequently removed the $1/day fee to make the programme accessible to all front-line associates and reduce the burden of debt.",
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      "text": "Equip and encourage associates to contribute: Walmart promoted LBU through multiple channels such as emails and digital signage to encourage participation. They also added information on LBU to all orientation materials and internal trainings to drive awareness.",
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      "text": "Ongoing mentorship: Career coaches work with participants to develop timelines and goals based on the participant's work and life priorities. Participants also get social and academic mentorship to assist with career readiness.",
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      "text": "Flexible schedules and credit system: To address time constraints faced by front-line workers, the programme is designed to be fully virtual, which saves on commute time and provides flexibility, allowing participants to balance other needs (e.g. childcare). Managers are also recommended to offer flexible schedules to programme participants on their teams. Further, the programme counts relevant work training towards academic credit. Participants can earn a semester's worth of college credit for completing on-the-job trainings through Walmart Academy.",
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      "text": "Updated benefits: LBU was implemented as an employee benefit that all eligible participants can opt into as of their first day of work at Walmart.",
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      "text": "Customizable upskilling programmes: Programmes are tailored to the developmental needs and career aspirations of front-line workers, and to prepare associates for the future of work. Associates can also gain expertise in areas where Walmart is growing, such as cybersecurity. The programmes are integrated as part of Walmart's broader learning ecosystem.",
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      "text": "Direct tuition and fee payment: Instead of having participants pay up front and apply for reimbursement, which would create financial burden for associates, the programme was designed for Walmart to directly pay college tuition and book costs and cover related taxes. Additionally, Walmart does not require a stay period after graduation.",
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