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  "documentTitle": "Corporate Headquarters Study",
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      "text": "Yes, increasing trend",
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      "text": "Shared service centers increasingly converging with automated service platforms? (e.g. infrastructure such as web services, RPA)",
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      "text": "Revolution in the organizational model applied? (e.g. application of tribal organization, holocracy, ambidextrous organization)",
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      "text": "Use of business process outsourcing?",
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      "text": "Adoption rate of organizational trends: 80%",
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      "kind": "source-note",
      "text": "Source: Roland Berger, CHQ Study 2018",
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      "text": "Execution of decentralization and shared service trends is an enabler for high performance and competitive advantage",
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      "text": "Trend assessment within own CHQ – Performance group [% of total responses] (2/2)",
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