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  "documentTitle": "Corporate Headquarters Study",
  "authorId": "RolandBerger",
  "authorName": "Roland Berger",
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  "notes": "The slide uses donut charts to represent survey responses regarding trends.",
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      "text": "Increasingly automated service platforms amplify this outsourcing trend, which is also consistent with the megatrend of digitalization",
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      "kind": "disclaimer",
      "text": "Source: Roland Berger, CHQ Study 2018",
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      "text": "Yes, increasing trend; Yes, decreasing trend; No",
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      "text": "Shared service centers convergence, BPO usage, and organizational model revolution",
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      "text": "Percentage of total responses: 56%",
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      "kind": "title",
      "text": "...supported by technological advancements in RPA, automated service platforms and business process outsourcing",
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      "text": "Trend assessment within own CHQ [% of total responses] (2/2)",
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      "name": "Why Now",
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      "evidence": "Trends towards shared service centers and decentralization continue.",
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