{
  "docId": "019dd923-5ddf-7308-8fca-86091c76c648",
  "docSlug": "9491f959d9f4db9f",
  "documentTitle": "What the Customer Really Wants",
  "authorId": "RolandBerger",
  "authorName": "Roland Berger",
  "documentKindSlug": "consulting-deck",
  "documentKindLabel": "Consulting deck",
  "sourceTypeSlug": "strategy_consulting",
  "sourceTypeLabel": "Strategy consulting",
  "presentationDate": null,
  "orientation": "portrait",
  "aspectRatio": 0.785,
  "pageNumber": 41,
  "pageCount": 44,
  "prevPage": 40,
  "nextPage": 42,
  "slideType": "appendix_disclosure",
  "function": "appendix",
  "density": "balanced",
  "nDataPoints": 0,
  "notes": null,
  "elementsJson": [
    "paragraph"
  ],
  "metadataConfidence": 1,
  "imagePath": null,
  "slideHref": "/slides/019dd923-5ddf-7308-8fca-86091c76c648/41",
  "deckHref": "/decks/019dd923-5ddf-7308-8fca-86091c76c648",
  "deckJsonHref": "/decks/019dd923-5ddf-7308-8fca-86091c76c648.json",
  "deckAnchorHref": "/decks/019dd923-5ddf-7308-8fca-86091c76c648#slide-41",
  "components": [
    {
      "bbox": {
        "h": 0.081,
        "w": 0.348,
        "x": 0.062,
        "y": 0.818
      },
      "kind": "list",
      "text": "Page 2: Benoit Decout/REA/laif\nPage 40: Roland Berger Strategy Consultants; ECE Projektmanagement G.m.b.H. & Co. KG\nPage 43: Alessia Pierdomenico/Reuters/Corbis",
      "attrs": null,
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "17464bef-8869-4cb7-ab11-4e464006b232",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.335,
        "w": 0.435,
        "x": 0.062,
        "y": 0.211
      },
      "kind": "list",
      "text": "Frankfurter Allgemeine Zeitung (2013) Sozialdumping der Internetunternehmen [Social dumping by Internet companies], (09.01.2013, Nr. 7)\nGerman Retail Association (HDE) E-Commerce-Umsatz in Deutschland 1999 bis 2011 und Prognose für 2012. [E commerce sales in Germany from 1999 through 2011 and forecast for 2012]\nUmsatz im Einzelhandel in Deutschland in den Jahren 2000 bis 2012. [Sales in Germany's retail industry from 2000 through 2012]\nInstitut für Demoskopie Allensbach (2012) Handel 3.0: Dynamische Veränderung des Handels [Retail 3.0: Dynamic changes in retail]\nFoolproof (2013) The true impact of showrooming",
      "attrs": null,
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "f1d5371b-e419-4a6c-b492-f3c2084da0a1",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.021,
        "w": 0.245,
        "x": 0.062,
        "y": 0.783
      },
      "kind": "title",
      "text": "PICTURE CREDITS",
      "attrs": null,
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "459e3145-64de-443c-83a7-b3e101281fc8",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.021,
        "w": 0.145,
        "x": 0.062,
        "y": 0.156
      },
      "kind": "title",
      "text": "SOURCES",
      "attrs": null,
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "b4339ab7-ccc7-4d84-8a53-eb0d61f5bc01",
      "frameworkName": null,
      "frameworkSlug": null
    }
  ],
  "metrics": [],
  "tools": [],
  "frameworks": [],
  "arcBeats": [],
  "loops": [],
  "imagePathAlt": null,
  "thumbSrc": null,
  "thumbSrcAlt": null,
  "locked": true
}