{
  "docId": "019dd923-5ca1-7489-b63a-9523de8e5188",
  "docSlug": "16f01a61186b612d",
  "documentTitle": "10th Operations Efficiency Radar",
  "authorId": "RolandBerger",
  "authorName": "Roland Berger",
  "documentKindSlug": "consulting-deck",
  "documentKindLabel": "Consulting deck",
  "sourceTypeSlug": "strategy_consulting",
  "sourceTypeLabel": "Strategy consulting",
  "presentationDate": null,
  "orientation": "landscape",
  "aspectRatio": 1.445,
  "pageNumber": 37,
  "pageCount": 74,
  "prevPage": 36,
  "nextPage": 38,
  "slideType": "ceo_quote",
  "function": "summarize",
  "density": "overcrowded",
  "nDataPoints": 0,
  "notes": "Includes a headshot and professional bio of the expert.",
  "elementsJson": [
    "headline_text",
    "bullet_list",
    "headshot",
    "callout_box"
  ],
  "metadataConfidence": 1,
  "imagePath": null,
  "slideHref": "/slides/019dd923-5ca1-7489-b63a-9523de8e5188/37",
  "deckHref": "/decks/019dd923-5ca1-7489-b63a-9523de8e5188",
  "deckJsonHref": "/decks/019dd923-5ca1-7489-b63a-9523de8e5188.json",
  "deckAnchorHref": "/decks/019dd923-5ca1-7489-b63a-9523de8e5188#slide-37",
  "components": [
    {
      "bbox": null,
      "kind": "callout",
      "text": "E-commerce is expected to double in scale within the next five years.",
      "attrs": null,
      "subkind": null,
      "toolName": "Visual emphasis",
      "toolSlug": "visual-emphasis",
      "confidence": null,
      "componentId": "019dd951-dfa5-7563-a126-9a700ae109e5",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.25,
        "w": 0.15,
        "x": 0.7,
        "y": 0.38
      },
      "kind": "image",
      "text": null,
      "attrs": null,
      "subkind": "headshot",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "2624662f-6356-46a7-b44d-2ab29d0698e2",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.35,
        "w": 0.55,
        "x": 0.07,
        "y": 0.5
      },
      "kind": "list",
      "text": "E-commerce has given rise to highly efficient online traders (among others: Amazon, Zalando, ...) with superior and data-driven category management capabilities in real time – legacy retailers will be increasingly under pressure with a view to omni-channel management and overall cost efficiency\nGrowing e-commerce supported by platform solutions is facing a growing logistics challenge in the last mile to the consumer. The key question for retailers and CG producers alike is how to efficiently set up fulfilment for online orders\nAdvanced communication possibilities through social media open up new ways of target group oriented marketing and sales setup. A growing B2C orientation of so far pure-play B2C operators will result from this\nThe budgets of the millennial generation are growing with increasing age and the fundamentally different consumer preferences they have in some cases will make many CG producers rethink their product portfolio strategy",
      "attrs": null,
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "a7f23f76-7572-45ac-a08d-b129468a3a9e",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.2,
        "w": 0.2,
        "x": 0.7,
        "y": 0.38
      },
      "kind": "paragraph",
      "text": "Matthias Hanke, Senior Partner, Central European Head of Consumer Goods & Retail Competence Center",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "46351c2f-c068-4982-8bc2-43399f2ed344",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.12,
        "w": 0.55,
        "x": 0.07,
        "y": 0.36
      },
      "kind": "paragraph",
      "text": "E-commerce is expected to double in scale within the next five years. This development will be accelerated by ongoing digitalization of key processes at the customer frontline and in the backyards of production and supplier management. CG producers will be challenged in addition by the growing importance of millennial customers and their respective consumer preferences",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "de42418e-4c68-40aa-84cf-78fca5b72dc0",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": null,
      "kind": "quote",
      "text": "Matthias Hanke, Senior Partner, Central European Head of Consumer Goods & Retail Competence Center",
      "attrs": null,
      "subkind": null,
      "toolName": "Authority citation",
      "toolSlug": "authority-citation",
      "confidence": null,
      "componentId": "019dd951-dfa5-7563-a126-9d63ea2ed8df",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.02,
        "w": 0.1,
        "x": 0.07,
        "y": 0.97
      },
      "kind": "source-note",
      "text": "Source: Roland Berger",
      "attrs": null,
      "subkind": null,
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "68ad698b-61ef-4e58-bde7-417ae01d3226",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.08,
        "w": 0.85,
        "x": 0.07,
        "y": 0.1
      },
      "kind": "title",
      "text": "Further growth of e-commerce is THE challenge for retailers – CG producers will have to cope with millennials and B2C approaches",
      "attrs": null,
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "ffa918d8-09cc-4763-80fc-08f42f761fa7",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.03,
        "w": 0.4,
        "x": 0.07,
        "y": 0.24
      },
      "kind": "title",
      "text": "Expert view on 2019 – Consumer Goods and Retail (CGR)",
      "attrs": null,
      "subkind": "subtitle",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "c8e9a585-9ac7-446c-a511-b1a684e6d7d9",
      "frameworkName": null,
      "frameworkSlug": null
    }
  ],
  "metrics": [],
  "tools": [
    {
      "name": "CEO quote contradiction",
      "slug": "ceo-quote-contradiction",
      "agent": null,
      "layer": "slide",
      "matchId": "487a80a0-3101-49df-862c-b9db361baa07",
      "evidence": "The slide includes a quote from a CEO, indicating a potential contradiction.",
      "confidence": 0.8
    }
  ],
  "frameworks": [],
  "arcBeats": [
    {
      "to": 46,
      "from": 13,
      "beatId": "6d7646bd-ab0d-4939-9548-903675adef17",
      "arcName": "The Consultant's Gambit",
      "arcSlug": "consultants-gambit",
      "beatName": "Solution & Approach",
      "beatSlug": "consultants-gambit-solution-approach",
      "evidence": "Provides study results, industry trends, and priorities for 2019",
      "position": 2,
      "confidence": 0.8,
      "parentBeatName": "Turn",
      "parentBeatSlug": "turn"
    }
  ],
  "loops": [
    {
      "to": 49,
      "from": 6,
      "name": "Cost Of Inaction",
      "slug": "27-cost-of-inaction",
      "bestFor": "Urgent budget requests, compliance, risk mitigation",
      "matchId": "69e2ee9f-59e6-41f5-9b88-aee57c336f3d",
      "evidence": "The document emphasizes the need for crisis preparation",
      "position": 0,
      "objective": "Highlights the importance of preparing for a potential crisis",
      "structure": "The Status Quo -> The Hidden Costs Accumulating -> The Future State of Inaction -> The Tipping Point",
      "confidence": 0.7,
      "description": "Quantify what happens if the audience does nothing"
    }
  ],
  "imagePathAlt": null,
  "thumbSrc": null,
  "thumbSrcAlt": null,
  "locked": true
}