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      "text": "Digitisation is affecting the entire economy, and payments are no exception. Consumers are looking for a seamless, connected shopping experience in which payment is integrated, fast and reliable. Our customers are looking for personalised shopping experiences, while still being very sensitive to the protection of their personal data. Banks are particularly well placed to ensure the universality, privacy and security of digital payment paths.",
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      "text": "The payments industry is a dynamic environment with new platforms, products and services. Elo plays a pivotal role in this ecosystem as a technology hub that integrates traditional and new players, leading to innovative, agile, flexible, and secure products and solutions.",
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      "text": "The fundamental shift we are living through is towards consumer autonomy, involving touchless or automated retail—effectively a fully self-driven buying journey. At the same time, the consumer expects advice and assistance almost in real time. We need to adapt and adjust to that changing behaviour.",
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      "text": "In coming years, we will see, and lead, a profound transformation in payments and financial inclusion in Latin America. With increasing smartphone use, we will actively promote access to payment solutions via mPOS of various kinds, QR codes, NFC technology, virtual cards and digital accounts—for payments, P2P transfers, credit and investments—both for personal and commercial use. Education is fundamental for financial inclusion, and we are promoting different platforms and content to reach everyone.",
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      "text": "The payments industry is a dynamic environment with new platforms, products and services. Elo plays a pivotal role in this ecosystem as a technology hub that integrates traditional and new players, leading to innovative, agile, flexible, and secure products and solutions. - Vilma Lorey, Operations Director, Elo",
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