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  "documentTitle": "Crisis Preparedness 2019",
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  "notes": "The chart uses a dual-bar approach to contrast past experience vs future concern. The text references 'familiarity bias' as a potential explanation for the disconnect.",
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      "text": "Companies list liquidity issues, technological failure, and operational disruption as the top three most disruptive crises they faced — hardly the front-page stories we see every day.",
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      "text": "Figure 3: Most disruptive/serious crisis experienced vs Crisis concerns in the future",
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      "text": "Source: PwC Global Crisis Survey of 2084 respondents",
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