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  "documentTitle": "Crisis Preparedness 2019",
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  "notes": "PwC Global Crisis Survey 2019 page 19.",
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      "text": "Ultimately, perfect handling of a crisis will be expected from Day One — even though crises are messier and potentially more destructive than ever before.",
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      "text": "Crises will be more complex and harder than ever to contain. Assume everybody is always watching. You need a crisis leader. Cultural expectations are converging.",
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      "text": "Today, there's hardly any room for error... In the future, external stakeholders will demand hyper-transparency... Ultimately, perfect handling of a crisis will be expected from Day One.",
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      "text": "From our analysis of this data — and our in-the-trenches experience helping companies prepare for, respond to, and learn from crises of all shapes and sizes — it’s clear that the future of crisis calls for a fresh approach to crisis management.",
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      "text": "What do crisis experiences from the recent past tell us about the future of crisis? We talked to 1,400 of your peers who’ve been through it — so you don’t have to.",
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