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  "documentTitle": "Crisis Preparedness 2019",
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      "text": "The cumulative \"chain reaction\" of crisis can wreak havoc over time. But it also will reveal the stress fractures and gaps — be they cross-functional or cultural — within the organisation that made it more vulnerable in the first place.",
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      "text": "Regardless of the nature of that initial crisis, nearly half (47%) suffered an ancillary crisis that was operational in nature. Competitive/marketplace disruption (20%)... 22% faced legal complications.",
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