{ "docId": "019dd923-5ca1-7489-b63a-21625f88df26", "docSlug": "97a9842463bddb0f", "documentTitle": "Global Family Business Survey 2018", "authorId": "PwC", "authorName": "PwC", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "landscape", "aspectRatio": 1.414, "pageNumber": 37, "pageCount": 56, "prevPage": 36, "nextPage": 38, "slideType": "quote_slide", "function": "illustrate_case", "density": "dense", "nDataPoints": 0, "notes": "The slide contains narrative text discussing the difficulty of attracting next-generation family members back to the family firm, followed by a prominent pull-quote.", "elementsJson": [ "paragraph", "quote_block", "photo" ], "metadataConfidence": 1, "imagePath": null, "slideHref": "/slides/019dd923-5ca1-7489-b63a-21625f88df26/37", "deckHref": "/decks/019dd923-5ca1-7489-b63a-21625f88df26", "deckJsonHref": "/decks/019dd923-5ca1-7489-b63a-21625f88df26.json", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b63a-21625f88df26#slide-37", "components": [ { "bbox": null, "kind": "callout", "text": "It’s...dangerous to put an unmanageable or unfair burden on the next generation.", "attrs": null, "subkind": null, "toolName": "Visual emphasis", "toolSlug": "visual-emphasis", "confidence": null, "componentId": "019dd951-dfa3-77ce-8544-30cb815cae9f", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.428, "w": 0.685, "x": 0.067, "y": 0.484 }, "kind": "image", "text": "Two people shaking hands in an office setting.", "attrs": null, "subkind": "photo", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "cf6148be-48e8-4d92-a28d-c42a00849c27", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.325, "w": 0.685, "x": 0.067, "y": 0.165 }, "kind": "paragraph", "text": "So, that’s why I’ve been very specific with him on developing the online store for us,” Maizey says. There is an important note of caution here. Anecdotally, we hear from leaders that getting their own kids to join the business is difficult and requires increasing flexibility about what roles they might play. Next-generation members as a group are better educated and have more choices than preceding generations. They demand more meaningful work and have higher expectations from employers. Luring home next-generation family members after educating them abroad and widening their horizons presents the same hiring challenge. Why should young people return to the family firm in Vietnam when they can start something new with university friends in Montreal? Eddy Lee is a fourth-generation member of the owning family of Lee Kum Kee, a Hong Kong-based firm famous for making the oyster sauce and condiments of the same name (see case study, “The value of constant entrepreneurship,” page 30). Lee, who is in charge of the family’s affairs and investment, says the company is making an extra effort to integrate the next generation into the family business in various ways.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "b4fb53aa-892c-4199-ae88-3de815948c7a", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.47, "w": 0.23, "x": 0.703, "y": 0.165 }, "kind": "quote", "text": "It’s…dangerous to put an unmanageable or unfair burden on the next generation. You have to create a climate and a system where future success is not solely dependent on the next generation. You have to create a system where the next generation can slot in and feel happy and at home and enabled. You can’t rely too much on them, but at the same time, let them fly. There should be a balance.", "attrs": null, "subkind": "pull-quote", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "a3304b8b-881c-4c35-b5a7-f7acf71248a5", "frameworkName": null, "frameworkSlug": null }, { "bbox": null, "kind": "quote", "text": "It’s...dangerous to put an unmanageable or unfair burden on the next generation. You have to create a climate and a system where future success is not solely dependent on the next generation. You have to create a system where the next generation can slot in and feel happy and at home and enabled. You can’t rely too much on them, but at the same time, let them fly. There should be a balance. - Tommie Van Zyl, Chief Executive, ZZ2 (South Africa)", "attrs": null, "subkind": null, "toolName": "Authority citation", "toolSlug": "authority-citation", "confidence": null, "componentId": "019dd951-dfa3-77ce-8544-36f4879dca93", "frameworkName": null, "frameworkSlug": null } ], "metrics": [], "tools": [ { "name": "Authority Bias", "slug": "authority-bias", "agent": "Storyteller", "layer": "slide", "matchId": "019de966-6a6d-77c9-acf3-cf1c8397ae90", "evidence": "CEO testimonial on succession burden", "confidence": 75 } ], "frameworks": [], "arcBeats": [ { "to": 46, "from": 10, "beatId": "019de966-57ac-73f3-9b3c-1181cae2ce47", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Solution & Approach", "beatSlug": null, "evidence": "Five principles + values/purpose/digital/PE thematic recommendations", "position": 3, "confidence": 70, "parentBeatName": null, "parentBeatSlug": null }, { "to": 50, "from": 10, "beatId": "019de966-5877-7438-a35a-a448fe85699d", "arcName": "The Triple Take", "arcSlug": "triple-take", "beatName": "The Implications (So What)", "beatSlug": null, "evidence": "Values, purpose, digital, PE themes with cases and principles", "position": 2, "confidence": 65, "parentBeatName": null, "parentBeatSlug": null } ], "loops": [ { "to": 38, "from": 32, "name": "Pivot", "slug": "17-pivot", "bestFor": "Project updates, board meetings, agile retrospectives", "matchId": "019de966-59be-767a-8d79-7d339acad73a", "evidence": "Human-robot handshake divider, AI/robotics challenge data, next-gen narratives, and 'forward-looking legacy' principles", "position": 7, "objective": "Pivot from traditional family business to digital-age legacy via next-gen", "structure": "The Original Hypothesis -> The New Discovery -> The Strategic Shift", "confidence": 72, "description": "Validate a change in direction by showing it is a reaction to new intelligence, not failure" } ], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }