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  "documentTitle": "Annual Report 2018",
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  "notes": "This slide describes the management and governance framework for strategy execution at PwC Netherlands.",
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      "text": "The Board of Management (BoM) uses both qualitative and quantitative indicators to measure progress on strategy execution.",
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      "text": "As part of our quality and risk management strategy, we have a Compliance Officer and an Independence Officer. Having a Compliance Office in place is a requirement of the Law on the Supervision of Audit Firms ('Wta'), but we have extended the office's responsibility to cover not only the audit practice, but also the Tax & Legal and Advisory practices. The Compliance Officer reports directly to the Supervisory Board and to the BoM and Los Boards. The Independence Officer reports to the BoM.",
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      "text": "We have a so-called 'integrated dashboard', which is based on our strategic objectives and its fourteen critical success factors (see pages 26-29) and measures the progress we make on these success factors and thus the extent to which we achieve the strategic goals. The integrated dashboard includes key performance indicators for culture, human capital, relationships, client expectations, financial performance, quality, compliance, and market developments.",
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      "text": "The BoM is responsible for the formulation of our values and goals, our strategy and its achievement. The seven members of the BoM each have their own individual portfolio with specific areas of responsibility. One of the members is specifically tasked with responsibility for quality and risk management. This member leads the Risk & Quality Coordination Group, which comprises representatives from Assurance, Tax & Legal and Advisory, together with specialists in the areas of independence, legal affairs, IT, regulation and compliance. All boards and business units have a partner specifically tasked with the ongoing improvement of quality.",
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      "text": "The Board of Management (BoM) uses both qualitative and quantitative indicators to measure progress on strategy execution. The BoM carries out quarterly a measurement, addressing what has been achieved on ongoing elements since the previous measurement, what new initiatives have been started, and what still needs to be done. This process is reported to the partners periodically.",
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      "text": "The BoM has further support in a number of specific strategic areas such as corporate responsibility, diversity, innovation, integrity (Code of Conduct), and business transformation. Each of these areas has a senior manager, partner or director supporting the development and execution of the plans. They report directly to the (portfolio holder in the) Board of Management and, as part of the annual business planning cycle, they present a plan to the BoM and periodically report back on progress. We installed a steering committee to evaluate and anticipate our progress in becoming circular.",
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      "text": "All LoS Boards and business units also have a partner or member of management tasked with HC responsibilities. Our departments, Human Capital and Learning & Development and Finance, report monthly to the LoS Boards and/or to the BoM.",
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      "text": "We have an Information Protection Committee in place that meets monthly regarding informational aspects of our business. It includes representatives from our Legal team, the Compliance and Independence Offices, Risk & Quality, the Chief Information Officer and ITS, the department responsible for our technology infrastructure. PwC Netherlands is a participant in a global programme in the area of cyber security (see page 49).",
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