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      "text": "We can become successful only if we are able to attract and retain the best people.",
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      "text": "Contents, Foreword, Key statistics, Report of the Supervisory Board, Report of the Board of Management, Financial statements Holding PricewaterhouseCoopers Nederland B.V., Information about PwC, Appendices",
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      "text": "I sincerely hope you enjoy reading our Annual Report. I hope you will contact us if you have any observations or questions or if you would like to have more information on the matters addressed in this report. On behalf of the Board of Management, Ad van Gils, Chair",
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      "text": "On 1 July this year, I assumed the chairmanship of PwC Netherlands from Peter van Mierlo, and a new team was appointed with me. Right now is a particularly special time to be taking over the leadership of the professional services organisation that is PwC, and the challenges are legion. You can be assured that we will work towards the restoration of trust in our sector and towards helping solve important problems with dedication, energy and enthusiasm – and gladly with your help.",
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      "text": "We are proud of all the colleagues who together make up PwC Netherlands. This past year, they have again demonstrated that they make the difference. Each through their own individual attributes makes an important contribution to our transformation. Our people are the critical factor. The Board of Management recognises that great demands are placed on our people and that much is asked of them. We would like to say a huge thank you in appreciation of their unwavering efforts and commitment.",
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      "text": "We can become successful only if we are able to attract and retain the best people. We are by now well aware that the profile of the traditional professional services provider is changing. Digitalisation, different types of service and new forms of collaboration require different knowledge bases, skills and expertise. The workload of our people is still high as the demand for our services is increasing and we continue to invest in quality. We must be prepared to allow our people to work more flexible and to differentiate more in employment terms if we are to continue to offer an attractive working and learning environment to the workforce of the future.",
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      "text": "We also need to speed up the progress of our diversity agenda. We must be bolder in how we develop talent. Getting more female colleagues and colleagues with a migration background into more senior positions is a priority. For this, we need to have an inclusive culture in which everyone feels comfortable and valued – and because of the differences, not despite the differences. Technology is a crucial element of our transformation, and we are developing new ways to collaborate with our clients and with technology partners. We innovate and we experiment. In our new Experience Centre, we will be moving forward with clients on their digital future. We are investing in the digital health of our people and in the recruitment of new colleagues with non-traditional competencies. If we are serious about becoming digital, then we will all need to learn to change also through trial and error.",
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