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      "text": "A new digital way of working for private businesses\nMyFinance is a platform for handling all tax, legal and compliance matters for private businesses. It is a new digital way of working for our private business clients together with PwC.",
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      "text": "We can only help clients and get an understanding of issues when they have trust in us - trust in our know-how and skills but also trust in how we act and behave.",
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      "text": "Foreword\nKey statistics\nReport of the Supervisory Board\nReport of the Board of Management\n- PwC in the Netherlands\n- What stakeholders consider most relevant for us\n- How we create value\n- Our strategy and achievements\n1. Understanding our clients to create long-term value\n2. Delivering the PwC Culture\n3. Building on the quality of our service offerings and delivery\n4. Investing in strategic competencies\n5. Transforming our organisation\n- Risk factors\n- Governance and remuneration\n- Outlook\nFinancial statements Holding PricewaterhouseCoopers Nederland B.V.\nInformation about PwC\nAppendices",
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      "text": "We also publish research reports and articles on private and family businesses. Together with Tilburg University we founded the Tilburg Institute for Family Businesses in 2016/2017 that conducts research into the dynamics of family businesses and offers a training programme.",
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      "text": "Research of our Chief Economist Office is focused on the impact of digitalisation. As our Chief Economist Office is aiming to develop knowledge for internal and external use on a wide range of topics that are high on our clients' agenda, much of the research conducted last year had a digital angle.",
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      "text": "Client feedback results are generally good, but we need to ask for more feedback. Client feedback is very important to us. We aim to organise an evaluation moment with each client every year.",
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      "text": "Robust dialogue with our clients",
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      "text": "Critical success factor: Robust dialogue that matches our clients' strategic agenda. Why critical? Only in a trusted relationship can we have the robust dialogue with clients that enables us to obtain a true understanding of their strategic agenda. Our approach: We can only help clients and get an understanding of their issues when they have trust in us - trust in our know-how and skills but also trust in how we act and behave.",
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