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  "documentTitle": "Blurred lines FinTech 2016",
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      "text": "As clients are becoming accustomed to the digital experience offered by companies such as Google, Amazon, Facebook and Apple, they expect the same level of customer experience from their financial services providers.",
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      "text": "Over the next decade, the average FS consumer profile will change dramatically as the Baby Boomer generation ages and Generations X and Y assume more significant roles in the global economy.",
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      "text": "Source: PwC Global FinTech Survey 2016",
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