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  "documentTitle": "Risk in review Managing risk from the front line",
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      "text": "Front Liners lead other companies on measures that define a strong, organisation-wide risk culture by: Communicating proactively with external stakeholders following a negative risk event (49% vs. 37%); Making ethics and compliance training mandatory for all employees (80% vs. 71%); Having one or more board-level risk committees that ensure top-down and bottom-up approaches to risk management (64% vs. 54%); Encouraging a culture in which the second line of defence can effectively challenge and enable the first line (55% vs. 45%)",
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      "text": "A mature risk culture operates on a commonly understood taxonomy for aggregating, tracking, and predicting risks, leveraging data analytics and other technologies for optimal coverage.",
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      "text": "The acquisition and use of leading risk management tools and techniques are also key to maintaining a sound risk culture, and on that measure, Front Liners outpace other respondents by wide margins.",
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      "text": "“We have a structured process for developing and communicating our risk appetite, which includes board engagement and board approval of risk appetite statements—both at the Enterprise level and one for each of our three major lines of business,” says TIAA’s Steve Gruppo. “At a high level, that includes a qualitative statement focused on attitudes towards risk, as well as a quantitative set of metrics.”",
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