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  "documentTitle": "Redrawing the lines: FinTech’s growing influence on Financial Services",
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      "text": "The Financial Services industry will be unrecognisable in five years. The innovators of today will not necessarily be the innovators of tomorrow.",
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      "text": "Integrate to innovate\nLegacy systems need to be updated to be able to adapt to future environments and innovate. Incumbents should make use of modern cloud-based or open-source systems utilised by FinTech companies, and they should work together to integrate new technologies in already existing architecture.",
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      "text": "Take a partnership perspective\nPartnering implies a coming together of skills and talents and learning from each other. However, companies need to ensure that whomever they partner with, be it a tech company or Financial Institution, is a good fit.",
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      "text": "Concentrate on the customer's voice and shift thinking to outside in\nCompanies need to listen to the customer's voice. By analysing data from a variety of sources to ensure that they are focused, they will be able to design and develop new products and adapt older ones to be customer-centric.",
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      "text": "Evaluate emerging technologies\nCompanies need to take a new approach to evaluating the technology coming from innovators. Only by having a team dedicated to monitoring the new technologies globally will companies truly be able to understand their potential for disruption.",
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      "text": "Create an IT culture that will support innovation\nChanging an IT culture from one that inhibits innovation to one that is agile and modern will ensure that processes are smooth and new products and services are developed more seamlessly.",
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      "text": "Foster company culture to one that supports talent and innovation\nA culture that supports innovation in house will attract the right talent. Having the right skill-sets needed to further innovation will ensure that companies are not caught on the back foot and fall behind.",
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      "text": "By focusing on these factors, companies will be able to fully leverage the current and future ecosystems that are being created by innovators. The future Financial Services industry will be customer-centric, technologically up-to-date, and supportive of internal and external innovation efforts.",
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      "text": "The Financial Services industry will be unrecognisable in five years. The innovators of today will not necessarily be the innovators of tomorrow. As younger generations enter the market they will expect the same level of service and innovation that they get from the American GAFA (Google, Apple, Facebook, and Amazon) or Asian BATX (Baidu, Alibaba, Tencent, or Xiaomi) companies. The question then that companies need to ask themselves is: what can I do to ensure that I am not caught at the back of the pack?",
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      "text": "To remain at the centre of the Financial Services industry in the future, your innovation journey should be part of an overall strategic agenda and align with all your company's objectives. While navigating through regulatory compliance, legacy IT issues, cybersecurity, or talent retention risks, innovation needs to be embedded in all aspects rather than being treated as a separate initiative. A focus on the following six factors will help you solidify your approach to innovation:",
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