{ "docId": "019dd923-5ca1-7489-b639-b8330b922596", "docSlug": "eb8a4da34824d89f", "documentTitle": "Alexa Consumer Devices Care", "authorId": "PAConsulting", "authorName": "PA Consulting", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "portrait", "aspectRatio": 0.707, "pageNumber": 10, "pageCount": 16, "prevPage": 9, "nextPage": 11, "slideType": "testimonial", "function": "illustrate_case", "density": "overcrowded", "nDataPoints": 4, "notes": "Includes a direct quote from a service user and key performance metrics regarding isolation, independence, and care reliance.", "elementsJson": [ "quote_block", "paragraph" ], "metadataConfidence": 1, "imagePath": null, "slideHref": "/slides/019dd923-5ca1-7489-b639-b8330b922596/10", "deckHref": "/decks/019dd923-5ca1-7489-b639-b8330b922596", "deckJsonHref": "/decks/019dd923-5ca1-7489-b639-b8330b922596.json", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b639-b8330b922596#slide-10", "components": [ { "bbox": null, "kind": "callout", "text": "The trial has changed most of our users' lives for the better, with 72 per cent believing the voice-activated assistant would improve their daily routine.", "attrs": null, "subkind": null, "toolName": "Visual emphasis", "toolSlug": "visual-emphasis", "confidence": null, "componentId": "019dd951-d9f2-7379-9e89-f208adae9beb", "frameworkName": null, "frameworkSlug": null }, { "bbox": null, "kind": "metric", "text": "user satisfaction: 72%", "attrs": null, "subkind": "primary", "toolName": "Quantification", "toolSlug": "quantification", "confidence": null, "componentId": "019dd951-d9f2-7379-9e89-fb652a28a7d6", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.08, "w": 0.5, "x": 0.25, "y": 0.86 }, "kind": "paragraph", "text": "Currently, many carers find themselves exhausted, without the option of respite care. If this leads to a breakdown of care, their family members can end up in care homes prematurely. These are incredibly difficult and upsetting situations, but ones that a wider rollout of voice-controlled assistants could reduce.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "18d31ac1-d363-4d94-8706-5db003405206", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.05, "w": 0.5, "x": 0.25, "y": 0.65 }, "kind": "paragraph", "text": "These are the metrics of which we are most proud. It's these figures, particularly the reduction in feelings of isolation, that show the resoundingly positive impact technology can have.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "2bc55313-32d6-4162-85a7-2e5c3fcb8dd1", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.08, "w": 0.5, "x": 0.25, "y": 0.71 }, "kind": "paragraph", "text": "Yet the feedback from users show people still need physical care. One in three feel they could spend less money on care in the future, and 48 per cent agree they could rely less on carers or care workers. These are positive numbers, but it's clear technology can't completely fill the role provided by humans.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "3c3968e8-fbbe-4aba-8a9b-af737a2c1f13", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.15, "w": 0.5, "x": 0.25, "y": 0.52 }, "kind": "paragraph", "text": "The trial has changed most of our users' lives for the better, with 72 per cent believing the voice-activated assistant would improve their daily routine. It also helped relieve feelings of isolation for 62 per cent, while 68 per cent agree it will help maintain their independence. And as everyone who took part in the trial got to keep their devices, we're happy to have made a lasting difference.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "484b9bc7-1eb2-4ca9-9946-c140f8fed0bd", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.05, "w": 0.5, "x": 0.25, "y": 0.8 }, "kind": "paragraph", "text": "Although not a replacement, our trial shows technology can reduce the risk of carer burnout. As Claire's husband, Eric, attests, the trial offered the chance to leave the house without worry for the first time. This means vital breaks for both parties.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "65c7c4d8-e241-40ad-b56f-7d6672484c6b", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.1, "w": 0.7, "x": 0.15, "y": 0.12 }, "kind": "quote", "text": "You need other stuff rather than physical stuff. You need to look after your mental wellbeing. I like reading books, and it does that for me.", "attrs": null, "subkind": "testimonial", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "fb5306be-0dcf-4aa0-8471-9ec343568708", "frameworkName": null, "frameworkSlug": null }, { "bbox": null, "kind": "quote", "text": "You need other stuff rather than physical stuff. You need to look after your mental wellbeing. I like reading books, and it does that for me. — CLAIRE, SERVICE USER", "attrs": null, "subkind": null, "toolName": "Authority citation", "toolSlug": "authority-citation", "confidence": null, "componentId": "019dd951-d9f2-7379-9e89-f57758383989", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.05, "w": 0.5, "x": 0.25, "y": 0.36 }, "kind": "title", "text": "THE RESULTS: WHAT OUR USERS TOLD US", "attrs": null, "subkind": "headline", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "be657408-b796-4077-8137-51440101e68f", "frameworkName": null, "frameworkSlug": null } ], "metrics": [], "tools": [], "frameworks": [], "arcBeats": [ { "to": 10, "from": 7, "beatId": "880fa74a-0ce1-43fd-82ee-5ab231f5c667", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Evidence & Proof", "beatSlug": "consultants-gambit-evidence-proof", "evidence": "The deck provides case studies and testimonials", "position": 2, "confidence": 0.8, "parentBeatName": "Evidence", "parentBeatSlug": "evidence" } ], "loops": [ { "to": 12, "from": 3, "name": "Logic Chain", "slug": "01-logic-chain", "bestFor": "Skeptical audiences, controversial recommendations, rigorous analysis", "matchId": "8ec502a8-75b5-4d68-adfa-533c169f83d8", "evidence": "The deck presents a clear logical argument", "position": 0, "objective": "To present a logical argument for using consumer devices in adult social care", "structure": "Premise 1 (Accepted truth) -> Premise 2 (Observed fact) -> Therefore... 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