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  "documentTitle": "International Comparison of Australia’s Freight and Supply Chain Performance 2019",
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      "text": "Metric type, What it is, Importance / relevance. J Export %, Volume and value of wine exported, Difference in the shape of the outbound network depending on destination. K Bulk vs. bottled %, Proportion of bulk vs. bottled wine prior to sea freight, Differences in the mode / cost of freight depending on bulk vs. bottled wine. L Cost of container packing, Cost of container packing per 9LE, Identification of incremental packing cost. M Holding cost at distribution centre(s), Total cost of storage at distribution centre(s), Identification of holding cost prior to leaving port. N Average distance to port, Average distance from warehouse to port by mode of freight, Identification of distance travelled between warehouse to port. O % of freight with temp. control, Proportion of volume freighted with temp. control, Differences in cost during freight. P Cost of freight to port, Cost of freight per kilometre per 9L of wine from warehouse to port by mode / temp. control, Identification of freight cost on a per kilometre basis to port (by non-temp. control vs. temp. control). Q Average cost of sea freight, Cost of sea freight per 9L of wine, Differences in the cost of sea freight by destination country. R Waste factor, Proportion of wine (in litre terms) lost during freight, Reliability metric related to freight of wine. S Customer complaints, Number of customer / stakeholder complaints within the broader industry, Reliability metric for the broader wine industry. T Industry safety, Number of fatalities / non-fatal accidents within the broader industry, Safety metric for the broader wine industry. U DIFOT, Delivery In Full On Time, Customer satisfaction.",
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