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  "documentTitle": "Infrastructure beyond COVID-19",
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  "notes": "The slide uses a stacked bar chart to visualize survey responses regarding clinic payment types and patient behavior in response to potential changes in bulk billing.",
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      "text": "Hence, despite strong consumer sentiment for continuing to use telehealth, it is likely that if MBS support were removed, there would be a partial decline in the volume of telehealth demand.",
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      "text": "Of the 64% of L.E.K. survey respondents who currently visit a clinic that always bulk bills, half of these respondents claim that they would switch clinics or doctors if they no longer received bulk-billed visits. Only around 26% of patients currently visiting fully bulk-billed clinics would continue to see the same doctor and pay out of pocket if bulk billing stopped. Hence, despite strong consumer sentiment for continuing to use telehealth, it is likely that if MBS support were removed, there would be a partial decline in the volume of telehealth demand. However, investments made to enable the transition of medical services to telehealth models may indicate continued use of telehealth. The Australian budget has committed $18.6m towards the development ICT systems and infrastructure to support long-term MBS telehealth services. The Minister has signalled effort to ensure telehealth is a permanent transformation in the MBS in future. The Royal Australian College of General Practitioners (RACGP) is expected to work closely with the government on a long-term telehealth solution post March 2021.",
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      "text": "Note: * Q17 How do you normally pay for your GP appointments? Q19 If your GP / clinic no longer offered bulk billing appointments, would you still attend? Source: L.E.K. patient survey and analysis; see also doorstop interview dated 27 November 2020 with Minister for Health",
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