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  "documentTitle": "Infrastructure beyond COVID-19",
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      "text": "2020 saw an accelerated decline in the use of cash for retail payments in every month",
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      "text": "COVID-19 has accelerated a shift towards digitisation throughout the economy, particularly in the retail sector. Throughout lockdowns, consumers switched to purchasing goods online. Recent NAB data showed online retail sales increasing at over 60% year-on-year.",
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      "text": "Source: Reserve Bank of Australia - Payments Data; Australia Post 2020 eCommerce Industry Report",
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