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  "documentTitle": "Infrastructure beyond COVID-19",
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      "text": "Health concerns have impacted behaviours such as riding public transport and willingness to be in other crowded spaces (e.g. restaurants or shops). This change is likely to endure at least for as long as social distancing is required and there is no vaccine. Businesses have had to adapt quickly to create COVID-19 safe operating plans, including hygiene methods (e.g. hand sanitiser, daily cleaning) and QR codes",
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      "text": "As a result of lockdowns, consumers have adopted online retail channels and new digitised financial services products, resulting in a substantial uplift in online sales. The uplift in home deliveries indicates greater demand for 'last-mile' freight delivery increasing micro-freight operations in urban areas. Lastly, consumers switched from traditional entertainment to digital media (e.g. cinemas to Netflix), placing further pressure on broadband infrastructure",
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      "text": "Around 30% of employees have been working from home to slow the spread of the virus, resulting in widespread office vacancies, greater internet / broadband strain on the network, greater energy and water consumption in residential areas and generally increased local activity (e.g. more intense use of local greenspace and demand for local cafes)",
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