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  "documentTitle": "Infrastructure beyond COVID-19",
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  "notes": "Includes a break in the x-axis timeline between Q320 and June.",
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      "text": "SME customers appear to have experienced more acute financial hardship, as evidenced by the increase in the number of customers paying debt in the 60-90 and 90+ categories, suggesting a severe impact of lockdown restrictions on SME businesses.",
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      "text": "There has been an increase in both residential and SME customers paying debt to retailers... Voluntary weekly reporting... CPRC estimates... 'bill anxiety'... Low-income households spent... SME customers appear to have experienced more acute financial hardship",
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      "text": "Source: AER: Weekly retail market dashboards - COVID-19, 2020; L.E.K. Research and Analysis",
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