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  "documentTitle": "Infrastructure beyond COVID-19",
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      "text": "Warmer weather may have contributed to a decrease in residential usage in 2020",
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      "text": "Large industrial load did not decline as much as SME's but was still negatively impacted. Activity continued amongst large industrial users, with most factories, mines and smelters continuing their typical, operation during this period",
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      "text": "The first lockdown period started with the closure of 'non-essential businesses' on 23 March. From this point, consumption change patterns across the three different consumer types start to diverge",
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      "text": "The first lockdown period started with the closure of 'non-essential businesses' on 23 March. From this point, consumption change patterns across the three different consumer types start to diverge.",
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      "text": "Note: * For each customer type, the 7-day moving average in total consumption for each date in 2019 is compared to the 7-day moving average in total consumption for the corresponding date in 2020 to calculate the year-on-year percentage change; ** Commercial & Industrial (C&I) customers are characterised by large electricity usage, generally more than 100 MWh per year, SME (Small and Medium Enterprise) customers tend to use smaller amounts of energy and have different electricity contracts",
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      "text": "Higher residential consumption has mostly been offset by lower business consumption, resulting in a marginal overall decrease in demand for 2020",
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