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  "documentTitle": "IBV The Cognitive Enterprise",
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      "text": "KONE establishes business platform that propels new approach to service\n\nKONE Corporation, a global leader in the elevator and escalator industry, realized that global connectivity and real-time insights into equipment performance could help improve “people flow” in some of the world’s busiest buildings. KONE implemented a system that can leverage IoT and other AI technologies to capture data, analyze performance and optimize the uptime of thousands of elevators and escalators worldwide. The platform can use real-time data from KONE’s systems, historical records from the company’s engineers and equipment specifications to proactively predict maintenance needs and help improve equipment availability through reduced downtime, reduced faults and detailed performance information. The results are improved customer service and an enhanced user experience.",
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      "text": "As the core platforms and new business architectures are established in a Cognitive Enterprise, meaningful changes will cascade throughout the organization. For example, the roles of the various corporate functions – such as customer care, human resources, finance, legal, marketing, procurement and supply chain – will also evolve and transform, as will the roles of individuals.",
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      "text": "The business platform – or platforms – will provide new insights and capabilities that are targeted at either a) reinventing internal workflows; b) accelerating business transactions across the network of suppliers, business partners and distributors; or c) establishing new paradigms within a particular industry or across multiple industries. Industry incumbents will strive to establish, maintain or reestablish their leadership positions in their respective industries by developing and executing clear strategies that are anchored on: Cognitively enabled enterprise workflows supported by an agile and empowered workforce. Exponential technologies to supplement existing systems of records that provide an “inside-out” view of the enterprise and client engagement systems that provide an “outside-in” view of the enterprise. Data – centered on enterprise proprietary data but enriched with public and licensed data – that effectively integrates with data from ecosystem and network partners.",
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