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      "text": "The key to forward movement is to forge a partnership with the CIO to develop a holistic vision for applying these technologies and a clear view of how to start and scale.",
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      "text": "This is a dramatic shift in the way most organizations currently operate, where the human workforce is performing the majority of tasks with support from technology and systems. We have now reached a new level of capability – an era in which processes are executed by technology (the “digital workforce”) and enhanced by people (the “new collar” workforce).",
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      "text": "Engaging the business owners early and often in the process redesign, while leveraging cognitive technologies, mobile application and data, will make information available where and when needed, enhance business decisions support and eliminate numerous processes. At the same time, many manual tasks in the remaining redesigned processes can be fully automated, freeing up talent time to better understand what is happening outside and across the organization. The opportunities are substantial, and the margins for improvement are significant – not just in efficiencies, but in user engagement and quality of services. Many organizations have stalled at the pilot stage of applying these technologies. The key to forward movement is to forge a partnership with the CIO to develop a holistic vision for applying these technologies and a clear view of how to start and scale.",
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      "text": "This approach allows CFOs to reshape the target operating models of their finance organizations, where past debates on centralized versus decentralized, customized versus standardized and insourced/onshore versus outsourced/offshore have fewer tradeoffs. Process-wise, Lean, Six-Sigma and Kaizen methodologies are still applicable, but the inclusion of other approaches like design thinking, agile and “working in squads and delivering minimal viable products (MVPs) in sprints” will become a critical differentiator.",
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      "text": "The Cognitive Enterprise: The finance opportunity",
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