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  "documentTitle": "IBV Smarter Workforce Institute",
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  "notes": "The slide defines three dimensions of employee response: Voice, Support, and Action.",
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      "kind": "callout",
      "text": "Listening approaches analyzed in the WorkTrends survey\nCensus surveys – Large-scale opinion surveys of all employees, every one or two years\nSample surveys – Short, frequent surveys covering specific topics for a sub-selection of employees\nMini-polls – Frequent, single-question surveys of all employees, sometimes followed by a data visualization\nSocial analytics – Analysis of employee content published on internal social networks",
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      "text": "Eighty-three percent of those surveyed want to share information, regardless of how the organization listens.",
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      "text": "Voice – Willingness to make recommendations and communicate opinions\nSupport – Belief that their organizations care about and value them\nAction – Confidence that positive change would result.",
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      "text": "employee willingness to share: 83%",
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      "kind": "paragraph",
      "text": "In the 2015 WorkTrends survey, respondents were asked to imagine they were employees of a company implementing a new initiative to listen to employee opinions and feedback. Respondents were randomly assigned to some combination of four listening approaches: census surveys, sample surveys, mini-polls and social analytics (see sidebar, \"Listening approaches analyzed in the WorkTrends survey\").",
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      "kind": "paragraph",
      "text": "Organizations have clear reasons to build their listening capabilities, but first they need something to hear. An important consideration of any listening program is whether employees will participate.",
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      "text": "Employees are willing to share\nOverall, a clear majority of employees are willing to share, feel supported and believe positive action will result from listening (see Figure 2). Eighty-three percent of those surveyed want to share information, regardless of how the organization listens. Although the use of internal social analytics alone leads to less willingness to share, the effect is small and can be compensated for by adding a census survey or mini-poll.",
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      "text": "Listening from the employee perspective",
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