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  "documentTitle": "IBV Smarter Workforce Institute",
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  "notes": "The diagram uses a hub-and-spoke model to connect the central concept of 'Employee listening' to its drivers.",
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      "text": "Our discussions with organizations identified three imperatives and three enablers that help explain organizations' increasing attention to employee listening (see Figure 1).",
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      "text": "Source: IBM Institute for Business Value and IBM Smarter Workforce Institute analysis.",
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